ATP Plumbing

ATP works weekends!
We discovered that a sump pump that was broken over the Friday night. We were panicked. I called five pipes before I eventually reached Tom Peterson of ATP plumbing. The following day, he zipped up to the home first thing. So that was okay, there had been no rain in a few weeks. He substituted the sump. He checked. So relieved. Would call him.

Tom was booked for 2 weeks but gave me advice on the best way best to troubleshoot and solve the issue myself.

There was an added twist to the job which was found through the process. Rather than hammering warnings of"if you do not replace this to get x amount of added $ for parts and labor," Tom proposed a few options and went with what we chose. It was really refreshing not to take care of someone seeking to"upsell." I think I would've had to deal with this sort of thing if I had gone with a chain - rather Tom & Anan & ATP did us directly!
Outstanding plumber. Tom & Anam showed up when they stated they would, together with the parts that they promised to bring, and also did the work quickly & cleanly.

Plumbing problems used freak me out. They turn into major expenses or may be minor and I'm never really sure at the beginning. But since meeting and hiring ATP plumbing several times today, I trust that my little old crumbling home is being well looked after. I'm confident in his skills, Tom, expertise, and first and foremost his ruling. He consistently points mer and is focused on doing things the right way.

No mystery why Tom and his team at ATP are in high demand. He is very responsive, when he says he is going to show up, and he'll show up. I called him out for a single issue and he seen (and fixed) a serious one.

ATP Plumbing is conducted by two of the very kind, conscientious, and skilled technicians I've ever met. For years, ATP serviced our Bay Area non-profit. They did an amazing job installing our tankless water heaterskitchen and bathroom remodels, and many different catchy emergency projects leading to our 113 historic construction. Now that I have been spoiled, I do not believe I could use a second plumbing contractor. You can not go wrong with those men.

I enjoyed my experience.
Summation: I hope to hire ATP again. You should too.
I am a customer: ATP moved our washer assistance, did a hose bib and swapped out ultra-sub level pipe to the house.
Anam Paldgyee, the Chief Plumbing Officer--and that I socialized with many --showed me about what he was doing and explained why (I know my home's wonky pipes better now). I was requested by him at key decision points and fixed minor misunderstandings without complaint. Paldgyee is the ideal of a plumber, in summary.
Possibly the biggest kudos to Paldgyee and Cameron: while they were working under our house (in our nasty, claustrophobic crawlspace), I was under there too, dogsbodying for our electricians and witnessed their heroism. They lay in sloppy ground for four hours that were strange installing a new hosebib and new drains. Paldgyee's opinion on exiting (soaked) has been"it is part of the job". Goodness, but I'd have choicer words.
A warning however: ATP's not so hot on the scheduling aspect of customer service. When in, say, a window of a week would happen, I, at least, had to phone regularly to detect. In summary: you need to be proactive.
Cameron--ATP's apprentice--is fantastic too, always prepared to discuss the particulars of the job, and was ultra-helpful in reporting things he'd seen that I desire (as a homeowner) to deal with.
The jefe, tom, is injured and so does the quotes, plans and wrangles substances. He's immensely educated and a fantastic joy to talk to.
The cost: they charged us their reasonable bid, despite the hose bib being substances consuming and time than expected.

Negative celebrities. Beware. Super shady. Inadequate workmanship--caulk fell the day and water heater trapped out. Overcharged compared to rivals. Left my family. Left debris including metal at the driveway. However, the absence of ethics has become the issue. He flat out lied. The first lie was that I had water pressure because of galvanized pipe, but the pipe is copper. He then said a permit was not needed because it was a considered an emergency since hot water was wanted by my family . He was super sketchy about providing a sales receipt, likely because he did not want me to observe how I was gouged by him on it. And he said that he took a course that was necessary in the water heater manufacturer, and the guarantee for the water heater is void. However, the company doesn't have him in their own system as accredited. He had a litany of explanations for each and every issue I brought to his attention. Shame on me for thinking him so long just because he seems like a man that is wonderful. I am filing a complaint.

Some were not sure what to do and came out. I eventually discovered Tom of ATP who informed me repairing it was not a fantastic investment and came outside. I consented and he had a new Noritz. Up to now it works fine.
Trustworthy, efficient and reasonable. When the next plumbing problem comes up I will certainly call on Tom.
I had a failing Bosch tankless water heater which was repairable. I called about 10 technicians, such as some Bosch factory guys. Of a few said they couldn't get to it for a week, a few said they do not work on Bosch,

I am Thankful for the help I got out of ATP Plumbing. I've a home warranty, so once my neighbor that is downhill started whining about water pouring down in my property that I had them send someone out to resolve the backyard sump pump, which pumps out the rainfall to the street and called the warranty company.
I decided that when I paid out of pocket, I might shop around. I'm so thankful I did. Though ATP needed to come out twice because it turns out that the pipe was clogged with dried concrete (likely from previous road building ) a snake couldn't break through, on the next trip they got the work done. They identified the 3 ft area within the 100 or so feet of piping cut and to dig out, then could use a combination of this water and snake pressure to clear out the sections . And the fee for both visits was not far more than what the guy was going to bill me for just trying the snake, that would not have worked. I will definitely turn to them for all plumbing requirements in the future and'm quite satisfied with the outcome.
It turns out though the warranty plumber was prepared to charge me the $60 service call co-pay, he was not able to fix the problem. First because the pump was at the yard, not the home not covered by the warranty. And second because the pump worked, just unable to get water out to the street.

Tom in ATP is Your best. When posed with a issue, he delivers on a solution. He devoted is honest and went the excess mile. We have been plagued with tankless water heater issues and finally found Tom (wish we'd gone in the first place!!!) Who tended to this matter but showed us how to circumvent the issue should it arise. Glad to have Tom as a source!

Our 1911 home was having some plumbing issues -- the hot water feeds were obstructed in a toilet and a sink. Tom gave a plausible estimate of this job and spent a great deal of time figuring out how a solution. Then, when he Paldgye, and his Tibetan associate, came, they figured out an even more economical and better way to fix the issue. The work Padgye did within an workmanlike manner -- in refitting the plumbing imaginative, taking out no more wall than mandatory, and cleaning up completely. Time and their prices spent were fair although Pipes is not cheap. Consider your study done, as another review says.

Pleasure to work together, on fair, & time. His men and tom are always great and friendly about being clean in the home. They installed a Toto shower valve and tub and went well. Even after the valve wasn't working correctly, they made sure everything went just as it should and remained on it. Which with this Toto valve isn't straightforward. Knowing what I know now I'd pick a different valve. There was even a special order part that were not comprise with the valve (expansion kit for the very thick walls) that they looked up and located, and came to install after it came . All went well. Job well done

Forever I've lived in Austin, Texas. Although this was a Sunday night Tom Petersen/A. T.P. Plumbing came to the rescue.
One night putrid, black water started spewing out on the patio. Then
As you may anticipate, the solution was not as straightforward.
It began to trickle into our apartment (funky place carved out of a house/beautiful perspective )
Now we reside here (& ' are so grateful!) But, it's a big deal to leave a state where your roots go several generations back & so do those of your plumber buddy.
That small trickle developed into a nonstop flow & in warp speed 30% of the room covered in freshwater.
Yep, the pump needed to be cut off, so no longer white -capping filthy material spewed out, but some uninformed person (or individuals ) had set up the cut-off electrical switch so close to the septic water that it had been moist. Tom was faced with a job which Sunday.
Thank you. Thank you for sending Palgyee, your delightful assistant, the next day to install a fresh coupling (& later, a fresh toilet).

Congratulations - if you are reading this, I presume you're looking for a plumber, and your research is done. Pick the telephone up and call Tom at ATP. He is THE BEST. Super useful goes over and beyond the call of duty. Gave him a call in the day, he had been there the next morning. Instead of right away indicating just replacing it, he called the number on the container, spoke to the manufacturer, explained that the problem... they sent out a replacement part. It came the next day (Saturday), and I called and left him a message, letting him know it is here, and hoping that he could come out on Monday to install the part. So a couple of hours after the phone rings, and Tom came to install the part we didn't need to go through the weekend without water. He is a great man knows his stuff, and provides honest and great support. Your job is done, you need a plumber, so telephone ATP.

Anam is a joy. He came right away when we predicted, and was so efficient and friendly and....knowledgable! Our house had a multitude of pipes anomalies and formerly botched jobs, some seemingly unresolvable. Anam got in there and solved them all quickly and virtuosically. The work was not only solid, but pretty to look at! I would advise ATP anywhere and anytime.

Earlier this season, however, when I hired them to install brand new piled washer-dryers, I of course relied on Tom to figure out the very best - and - appropriate - way to port my sprays to the outdoors that was fantastic. I was amazed if we flunked the City's rough-in review - and if Tom asked the inspector why he could not vent a dryer through another living unit's walls.... In fairness, however the work that is do-over was at ATP's expense. And today I know to inquire questions should I want anything other than the simplest plumbing work done on my construction.
For routine tasks, for example replacing toilets and bathtubs, ATP does job. Quite quality-conscious, and not one of that like some craftspeople are known to do just to run their charges up.

Wow! They return to me. Anam and tom arrived on time, looked after everything fast, did not create a massive mess to clean up and charged me a very acceptable price. I didn't have to call multiple times if they were showing up to see. The work's caliber was topnotch. I am a VERY happy customer.

We called a couple of plumbers, and had a sink brea!k. Tom of ATP plumbing got back to us, and created an apt. For the following day. His guy Anam came out, and immediately set up the sink (other builders who predicted said pedestal sinks could be tricky and sounded like they didn't wish to take action ). He was fast, clean, and incredibly polite. It was actually fair when he gave the invoice. We've found our plumber!

I do commend them. Pipes a part of an agency market. Apart from the skills, a requirement is to communicate with the consumers and provide the customer. I am glad that ATP has let me restore some faith in pipes and they will be who I go to if there's any other plumbing problems. If I had known what their hourly fee was right up front at our first appointment they would have gotten the five stars.
Tom was punctual at our appointment (a good sign) to get the situation and proposed altering the fill valve and flush valve all together for that bathroom. However he billed me his hourly rate for changing two additional flappers in the bathrooms and being there for 30 mins. He will need to return and did not have the parts for the problematic toilet. I held my breath wondering if this is another plumbing company that I would need to write off. On the day of this fix, he attracted his co-worker"Po Gee" together with him. They came on time which was great. Imagine my stress level at the thought, and also that that they would charge me for two hours plus parts. He proposed leaving the fees as is, but they would choose the mechanism apart again and try an alternate method. Tom and looked beneath the sunlight for any fracture him took the tank outside and then proceeded to place back everything. They did a test to find that the water holds before placing things back. All in all, they went the excess mile and made without leaving me hanging things work.
I have had no luck before ATP with plumbers. Later changing the flap myself and not attaining success for long, I attempted engaging three technicians to assist resolve the issue, although it seems like a straight forward task of stopping a flow from the tank to the bowl. One was from a noted big company who did a"quick fix", billed me and then proposed to emerge again for additional"repairs". On the day itself, he texted me that he's about the way but stood up me. I acknowledge that I return to ATP with plumbing baggages.