Clean Out Plumbing and Rooter is a family owned and operated business serving the Orange County and Los Angeles County Places.
We were founded to provide people with a rooter and plumbing service that offers the quality, reliability, and superior service at a reasonable price. We're growing due to our rates and service.
Comments
I will make this brief and simple.
There are the plumbers who can do the bare minimum to get the business done (trust me, they have been to my house) and then there's the men at Clean Outside Plumbing. Eric and steven David were AMAZING. They went over and beyond the call of duty. I couldn't be more impressed. This company has earned a customer for life.
He replied and I phoned Marco late Friday night and was able to get Nathan and Victor out to my home the following day in the afternoon. Sinks, toilets, and of the tubs were all backed up causing water to emerge out of these. Victor and nathan managed to clean stoppage on sewer line in the roof vent. With a camera they showed me after clearing stoppage the origin of the backup was a very massive roots. To resolve issue they had to replace outdated clay pipes using plumbing using a clean out access in front yard rather than the roof. Now everything is no roots on plumbing and flow.
Nathan and knew their stuff and Victor were very professional. I've saved this amount in my mobile for futures Services. You guys are fantastic.
Marco is conscientious, effective, specialist, and gold work ethic. He's specializes in the pipes that is related and only drains to the drains. I must have called him , would have saved $400 in the first call out to some big business plumber difficulty could not be identified by who. Marco checked my bathroom, who would have believed the builder made severe errors and came out. Marco drew a diagram to explain what was happening the toilet wouldn't flush. Marco gave me my first choice, he didn't want me to pay for pipes, he recommended I seek assistance from the state contractor board. He said based on his findings through the camera, that the drain was put in wrongly and the contractor is responsible.
Unfortunately I did not have time to go that path (this has been an back n forth with my contractor for more than a month, with him showing up), and I desired the drain difficulty fixed once and for all. Marco agreed to do it the next day (Sunday) and gave me a sensible cost. Marco had to tear outside the tile flooring which btw, he did quite neatly to replace the drains. Problems; Toilet had a p-trap. . Would not flush, vanity drained backward to the toilet, improper venting done. . It was a huge mess. Marco spent with his colleague and they finished by day's end. Marco left the space clean and the newly minted floor tile repair that was even to guarantee would go smoothly. I can not thank Marco enough for his or her help.
The person who owns the firm came out and jetted my pipes system if you do not get these guys you're making a mistake. These guys came out when they were very informative about what had to occur and said they went to. Is they stuck a camera down the out and the video's quality was apparent, it enabled me to see what I had. The task was done quickly and there was A two year guarantee supplied, they did not pressure me into doing something that I did not want to do. Very good company, I advise that you use them. Fantastic job clean out, there is a reason you're number one in Whittier.
I shall call these men again.
Because of water pressure problem in my home, I phoned this firm fix and to diagnose it. Reponse was quick, price was very copmpetitive, technician Derek was very knolwedgeable and finished a great job.
Chris and his team were amazing. What I thought was going drain become a entire plumbing disaster and to be a snake that was routine. But throughout the process, Chris was very educated, and patient, explained about how the process would flip out. I truly appreciated his work ethic and making certain that he job was completed. Highly recommend these guys if you ever encounter plumbing problems.
Afterward our additional toilet that is right now July 2019 had same problems. So who do I call Marco. Who's out Steven! He understands the house by now. And says needs to be performed at this toilet. And he takes note of this dilemma. I said can we place in the reverse clean out to the house that would solve all types of issues and going on the roof. He said sure and gets me a break on pricing Since the hole was dug. So because he cleans out the drains Steven sets down a camera our sewer line and its gone. And also from our suppress to the County Main Sewer Line it is barely there. He says you are fortunate if that is broken they will need to break the road and receive permits. As we know that costs$$$you get the idea! So by utilizing perma lining to the County Sewer they saved me big time $$$!!! Plus they replaced the sewer line from the wash out in the house to the curb with pipe bursting another enormous savings!!! So in all following having Steven and his team at our house here twice over a 14 month period an A+++++ Expertise!!! Will only recommend them and use them again!!!! Want to thank Marco for reacting to Steven if we had team and pricing to complete the job has renters in it. So speed is vital. Company that Marco has created!!! And contains exceptional crews!!! A class act firm!!!! Also in a few of those images you can see how they abandon pristine, the house after the job!!!!
So where to begin. Got a hold of Marco first. The master shower wasnt draining. So Marco needed Steven come outside and he became my point of touch. Steven is possibly the most honest person you'll meet at the Industry!! He calls me and says that the p-trap is gone (60 year-old home ). He says we could port hammer the shower... I stated what?! He moves no worries we have excellent experience by passing that mess and cost and proceed beneath the house and replace it like that. I said wow, when can you begin! See pictures of these beneath the house. So they after viewing our old lines stated we had a descaling of our pipes. I said lets do. All turned house and our excellent became normal .
I wound up going with the fix, he came out with his team and substituted 70 feet of sewer line and installed 2 new clean outs. walked and came back to repair my lawn. His business would be highly recommended by me for any plumbing job.
I had my sewer line start backing the entire home up, so I started looking about for a plumber. I called sterile Out Plumbing and Marco explained the way he worked. He was upfront and honest about needing to cam before making a recommendation the line. Marco came out and showed me I had 25-30 ft of dirt and roots clogging my lineup.
He gave me three options, the repair, the fix, and also the permanent fix, after showing me the issue. I appreciate he gave me all three options and was prepared to do any of these. He gave options to me, although he did not go to the most expensive repair.
Marco and staff are my go to telephone for our residential property management firm. They are competitively priced, and fair everything you will need for a response clean out situation when people rely on you. Plus Marco is a wonderful man that makes it even better.
I had the pleasure of meeting Marco. He was a great man. He is also a person of his word, and honestly that is really hard to come by these days, although I was shown by my experience with him that not only is that he adapting. It was a pleasure doing business.
Giving credit where credit is due these guys know what they're doing. We're so pleased with understanding and their service on the actions when your plumbing goes bad, to take care. Thank you Nathan Victor, and David. This company is strongly recommended by me. Very trustworthy!
Chris and Josh did a tremendous job here at my property. Very knowledgeable and communication by step procedure on the step. They highly recommend them and did awesome work. Thank you team!!!
Great job explaining the issue and the fix options. Went above and beyond expectations. Chris and Josh worked very well. Would highly recommend.
Chris and his group were awesome. They came and got the job done - even if more issues arose during the process. Chris kept the process was informed by me and informed me on following actions. He made everything should've been a day into a day. Multiple quotations from other pipes and Chris made it easy to place my confidence. He knew exactly what had to be performed and implemented it as he said. Now that I found sterile Out plumbing and rooter, I won't ever have to experience the procedure for getting quotations - I know that I will be calling!
We found Rooter and Clean Out Plumbing on Yelp and now add our vote of confidence and I return to combine the rest of the testimonials. Six stars!
They were simple, professional, flexible and most of all did a great, comprehensive job in repairing our long standing plumbing problems.
They reworked our traces to the city link for our home and workplace. They got past the hurdles, brought in additional help when some openings introduced themselves, provided the newest technologies and techniques available, and worked really hard without grumbling before the job has been done and verified, all for a price. I can not recommend them enough. This is one of those moments when I was so thankful for guiding us to some vendor that is very 20, to Yelp.
Response message by business and put an appointment up. After discovering the problem was roots within my primary cleanout piping resulting in city sewer and showing me where the problem areas were using a camera I opted to replace the section of piping that was done by another company a couple of years before that never actually fixed the issue. Clean Out Plumbing & Rooter was able to initiate the job the next day and was completed leaving the lawn looking as if it was never disturbed. Fantastic customer service. I would recommend to everyone.
My family is quite appreciative of your work.
This is the second time they've been to my home and they are always describe the matter in detail with you and do good job!!
Called Marco in day and he picked up straight away. I clarified issue we made an appt and had with a rear up in toilet. Chris called me when he was on his way and came on time. He and his apprentice went to work and unclogged the line from blank out in front yard. He discovered we had a bigger issue with some offset pipes and roots and showed me the line with camera. He travelled over a couple selections for us to repair the issue. I do not have the $ in funding to do the job although I appreciated his professionalism and honesty. It is important to get it completed, but it can wait for now.
I called every plumber and had a plumbing emergency on Saturday night. Marco said he'd assist me and seemed honest over the telephone. Nathan and David showed up promptly in the morning extremely friendly and professional. That I felt comfortable using all the pricing because they explained what they needed to perform, although the job was more than simply a unclogging. We ended up placing in a piping and also the house is fixed. I certainly recommend this company to anyone searching for an friendly and honest plumber. Thank you men.
Your"aim is to offer long term solutions..." Maybe your"goal" should be HONEST to your customers. I'd believe you if you actually gave the option have that drain to me rather than let me it was a hopeless job and it would not fix anything. There was no mistake or confusion here.
I sent out an extremely detailed email with images with my difficulty to several plumbers on Yelp (By accident actually. I just supposed to send one out, but Yelp car selected a lot!) And Clean Out replied immediately.
I got a brand new washer and the water began back flowing as soon as it began draining. Like every thing else, I run to Yelp to get assistance!
1) I could have someone tear the wall down and then clean out the pipe that way. . .but oh, how inconvenient that would be since I'd Need to then hire someone to spot the wall, etc, etc.... or
E D I T:
Option 2: This was not clarified to me personally as an alternative.
Option 3: This would not have been the very long term solution that was final. For $1400, I can replace! THAT would subsequently be the real solution if we are going by your logic and could have cost me a whole lot !
I truly hate to be writing this review that is dreadful, but I'd hate for someone to actually fall for their scam. While I'm writing this, I'm beyond infuriated.
Then he provided me
To start with, I did not notice their marketed drain wash out deal when I sent my petition. I was told it was going to be $98 with a camera inspection down the pipe when they responded. Whatever, I wasn't going to argue. They were able to come the next day (on a Sunday), which was great!
How stupid can I look? I might be clueless when it comes to pipes, but you know, there is these much more magical mythical things known as GOOGLE and YOUTUBE.
2) They have this very special machine, just about 4 other plumbers have this magical machine known as a"Picote Maxi Miller" that may go beyond that p-trap (that apparently is so unheard of in a typical drain?) And wash out the dirt that's stuck in these pipes. This must be a special machine scattered with fairy gold dust. They will cost me one payment of $1400, although $1500 + would charge me to the support. What.a.steal!
I'm sure the owner will respond to this review. But save it. You ca dig yourself from this one.
Last, there was no fee for your service since you DIDN'T DO ANYTHING. You might have told me your answer through email and proceeded on. It was your decision to return here to up-sell. There was no point for the company to come here other than attempting to up-sell me straight.
Two very pleasant boys showed on Sunday than the period I was told. The boys came without any resources and without even inspecting anything, proceeded to describe to me how the drain functions and why my drain is clogged. They advised me that there is no use for them attempting to camera inspect or perhaps snake the drain since it will not work and since they are so sure it won't do the job, they would hate for me to have to pay for an agency which didn't work. They can not snake the drain since the p-trap is in the way and they would not have the ability to get beyond it (dafuq???!!!) .
In my message, I said I tried to snake it MYSELF. Obviously, I do not have. I never said I called another plumber. I would not have had this problem with your company if I did that. I never said that our line was corroded. Company told me that.
These boys were polite and quite pleasant and I appreciate them working on a Sunday. I'm definitely not bad mouthing these boys, because really...I'm sure they were just being told exactly what to do. But where would be the real plumbers??? They did not even inspect anything eye balled that drain and told me it couldn't be achieved and my only alternative was this $1400 system!!! I phone them boys since I'm pretty sure my cat is older than them! But I digress, age ain't nuthin but a few. I hope when they grow up they get plumbers that are successful and wish them the very best of luck.
Option 1: This wasn't clear to me whatsoever. If it was 49 or even 98, which is fine, I didn't mind. You expressly said $98 with camera inspection. There was not any mention about being unable to use a camera. Because no inspection was done other than a quick glance at my drain which I attached photographs of in my own message it doesn't matter anyway.
Tried plumbing solutions, but these men would be the best! Chris has helped us out a year ago today, and he assisted us . Two plumbing solutions came by and no one was able to assist. Do not waste your time. If you want the job done correctly and fast, Clean Out Plumbing & Rooter!