ASI Plumbing

Last night before bed I found our water heater leaking. Fortunately I caught it early and no damage to house. Contacted ASI based on a neighbors recommendation and they came through for us. We had to have since we are selling or house it done and have scheduled. James our technician was prompt & professional. Cleaned up following their work. Except for a brand-new water heater you'd never know they had been here. Cost was precisely what had been quoted. Will for certain call again if needed.

Aaron was very nice and made sure to bring to keep our home clean. He explained what was he doing along the way. He ended up having to cut a hole in our gutters in the basement to get in the drain and overall was at our home making sure he took care of the issue. After he was done, the truth is I'd say he went above and beyond everything cleaned up.
The final price was not a surprise and I felt it was very fair. We will no doubt use ASI at the future for any plumbing needs.
We utilized ASI Plumbing for the first time and had a very positive experience. We had used one of the larger named plumbers previously and were happy with their work or prices so ASI tried.
What about our experience was positive including the individual who called to tell me the prices, the woman answering the phone and making appointments and Aaron who was the person who showed up and did the job.

Until they came to my house, Lousy experience. Man called me in response to my internet petition for a quotation. He informed me of a voucher for removal of my old water heater. But once the girl called me to remind me of my appointment, she nothing of the coupon and behaved like I would make something like that up. Owner called me back and apparently the woman spun it that that reason I was cancelled was due to the gentleman that I spoke with. It appears that chick has some difficulties and it reflects badly on the corporation. Will not waste my time.

I needed a plumber ASAP and ASI Plumbing delivered! I made an appointment on the internet at noon on a Thursday evening for Friday. They could come and called in the morning. I had my water heater replacedup and working by! Roman Haag was my plumber and that he had been simply fabulous!

I was very satisfied with the work. Another plumbing company told me that it was impossible to run a gas line. ASI sent Allan Clark . He was friendly, personable, and really knew his stuff. He knew what had to be done to operate the gas line to the fireplace and worked on it until it was completed. He was hauled and responsive everything .

Before he started some work, kevin gave me a cost.
I have to say that from the individual on the phone. I had been given a two hour time period once the technician could be here but when they had been operating behind (Christmas eve eve) which is understandable.
Kevin was great and answered all my queries and mended my kitchen that is quickly and make certain that it was great before leaving.

P.S. Quick suggestion first timers, schedule your service call online at www.asiplumbing.com and receive 10% off.
Y'know, when things start to get rough, it is always great to know that a hot shower can sometimes wash several worries off, at least momentarily, and you are able to take a look at the world with new eyes. That's until you understand that the water heater is on the blink and you have to call a plumber. Yay.
Luckily, ASI Plumbing came highly recommended on Yelp along with other websites and is close by. Mike Sloan to be exact, a few of their representatives and A fast call, showed up even earlier than defined. Mike was informative, supplying a ideas to avoid similar issues, servicing the water heater and quickly diagnosing the issue. It's hard to put a cost on a shower although granted, I had to cover the service telephone.

After a terrible experience with this company this past year, I found myself needing a plumber and they were on the list for 24/7 plumbing. I called, talked with Ashley who stated she had been sending a message to the manager, Jimmy or owner and she moved me to his voicemail requesting me to leave him a message, yet his voicemail was full. I called back to let them know, the rep who answered that time I would get a call from him as she had been sending him an email and a fax. I have yet to hear from anybody. Not to mention extensive hold times when calling. Not great business! *Addendum* Following a response on a different review from this company, I would like to add greater detail that has my reaction to them. "Wow! I applaud you at the arrogant and ineffective review response! Keep the work up! You failed to mention your technician advised that to be able to resolve the matter we'd have to perform some pipe and remodel replacement. Strangely the plumber that comes for our problems came the day to inform us otherwise. The drain was removed within minutes. You failed to say you failed to address this, leaving me to cover to get a replacement and that my shower head broke. As far as you've got a mishap in communicating now around, per two of your representatives who communicated to me the same information, I'd receive a call from YOU over the hour and I'd be worked into your schedule on Saturday or Sunday when I opted to go with your company. But nice try in your endeavor to make the customer look poor, which appears to be the case in your response all your negative reviews"

Awful! I had a plumbing leak and they charged my but told me there was no escape. Now it has leaked into the downstairs and they're telling me they won't cover the damages and that it's a new escape. The leak is in the exact place! These people are crooks.

These people are crooks. They charged me nearly $200. They then proceeded to tell me all my plumbing required to be replaced since they were the metal pipes and were rusting. I got a second opinion from a family friend, who told me that was a complete lie. They are in excellent shape and are newer copper pipes. He was planning to bill me $2,000 to replace pipes then go out and market the copper in the pipes believing I would be gullible since I am a women, to catch on.