Prosco ›› Plumbers ›› FL ›› Deerfield Beach
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Mr. Rooter Plumbing of Broward County

Clean, courteous These may not be adjectives that come to mind when you consider a plumber. Mr. Rooter ® Plumbing for all their plumbing-related repairs, preventative services, and maintenance requirements unless, that is, you are one of the millions of customers who understand to call the licensed plumbing experts! Because that is what we provide, our customers know to expect the very best.

Comments

The identification and repair were superior and the pricing reasonable. Rich was superb. He was knowledgeable, professional, punctual and neat. We will definitely call Mr. Rooter again and hope we can request Rich. Thank you!

So im a Realtor and recomended Mr. Rotor for my buyer for camera , the apt was created and we were awarded a 2hr window for technician to arrive we were also told we'd be given a call 30 minutes before his birth. After informing the sellers representative of this apt he asked how could they access the pipes I was not convinced so I called the Mr. Rooter office to schedule a confrence contact with the sellers agent, technitian and myself so we can discuss that before technician arrives that confrence call wasn't produced by Mr. Rooter at 11:25 am I phoned the office because I was yet to find a call from any technician at which I had been advised they'd be there in the next 30 min At 11:57 AM I had to call the office again because no technician had arrived at which I spent 20 minutes on the phone waiting for a response as to when the technician will arrive. The technician takes about 35 minutes once arriving spend the next five minutes on the phone before getting from his vehicle.Upon going into the home the technician realized he had to access the pipes from the roof and had to call another technician to come out the next technician took about 30 minutes to arrive so we are aprox 1.5 hrs late Technician does the scoping boils hand me a USB to transfer to my USB there's no movie on the USB he forgot to save it had to redo all the work again. Now I call Steven August Who's the office manager and explain all my frustration around again at which I asked them to dismiss the price of the work for my buyer he tells me he will get back to me in 24 hours He never calls me back I then call him back in what he tells me they've already disregarded the job and there's no reduction they can give me then asked to talk to the owner Andrew which Steven conference calls a gentleman who is saying he is Andrew the owner who tells me an apology should be enough

I'd put a simple fix because another plumber told me that I may require a fix. Mr. Rooter Plumber was prompt, professional and knew immediately that it was not exactly what another fool plumber said. The fix was done promptly and professionally. Price was reasonable. Thank you!

HIGHLY Urge Mr. Rooter!! Now, they installed a brand new hot water heater in our house and installed a garbage disposal. They have done work in our restaurant! Rich is EXTREMELY knowledgeable and professional. Very makes sure you understand the process each step along the way! Connor has been super nice, and joined him as well! Don't waste your time doing the research - we have done it for you. This is your go-to business for all of your plumbing needs!

I do not even know where to start! (Picture is after they worked their magic) I would like to begin by saying I have never been so pleased to getting discovered a company online! Last night at around 9:30 pm we discovered that the water pipe had been ruined by someone. The county arrived and turned off the water at the meter, leaving a home with six people (two of which are below 6 years old and 2 of which can be around 50) without water to wash , flush, or beverage. We discovered and were frantic your business on the internet and known at around 12 in the morning. I was very surprised to have been bombarded by these friendly employees over the phone at that time of night and even more surprised when that friendliness was discovered at the technician sent out (Clinton Morton). For us, Clinton couldn't work on our pipe 1 am because anyone ruined it caused water to flood the area and the neighborhood sprinkler pipes were also ruined by our pipe. Clint promised us that after we are able to rectify the sprinkler system time he use us and would come back. Sure enough we predicted at 8 this morning and Clint returned to service the leak. We were up and running before lunch! I'm very pleasantly surprised to have had excellent service to our tech from the local dispatcher personnel. I have now put you on the speed dial for businesses of my mother to work with for every one her plumbing requirements. I'm so grateful to it's staff and your company. Thank you for your job! Great Job! You'll be highly suggested.

They were very professional and had a problem using a leaky pipe on Easter Sunday, someone was onsite within 40 minutes and took care of the issue. For this isn't a nice job, I paid $330 and difficulty was solved, and not I might add. Did they clean the mess, no, didn't expect them to. Very good men and women.

I come that he was fantastic very caring treated our problem such as this was his home. He didn't leave through it out and wiped and any wreck took out old faucet . He worked really hard the faucet was rusted on there. God bless people like him. . Very kind I would highly recommend business and this guy.

Do not waste your money. Until they come to your house, you need to pay $65. He did not understand where the leak came from After the tech came. Then he left and I had been without knowing exactly what my issue was. Call another plumbing company. Do not waste your money on Mr. Rooter Plumbing.

Called the owner, after another firm, Andrew attempt to sell me a 1600$ water heater to get 2nd opinion. He diagnosed it properly and it was not the water heater all however a tank valve which has been a part. They came the next day w/part first thing and I'd part is replaced by service field manager Rich Rollin. He did it under an hour! Was polite, efficient and neat. I will use Mr. Rooter from now on!

Stay away from this company! First of all, they have. They give the impression that it's refundable if no work is done. I called this company to take a look at a copper pipe leak in the loft, which I confirmed that the leak was little and thoroughly investigated and just about 2-4 inches of pipe needed to be replaced. After the plumber came onsite he informed me that there was a $140 fee to diagnose the matter. Are you kidding me? Is this some sort or a computer of electronics that require a diagnostic fee? The plumber said the next day, so he will come back it's too hot to get in the loft. Which I agreed it had been too sexy to be crawling around. The plumber came back and asked me if I'll be accompanying him at the loft since it's a two man job to help him the next day. WOW! Who is paying who here? He climbed up and a couple of minutes later stated he was two tall to fit in the loft and it'd be better if he would cut a hole in my ceiling. It would cost me $450 since he has to use a particular clamp tool rather than the torch, since it's dangerous. Wow! again. The instrument is an expensive instrument, but it makes the task more easy so why charge me ? Because this tool is expensive don't charge me. Now I lost confidence in him. The plumber said he couldn't do the job and left. He did not even call headquarters for a solution. After this. . I asked about a solution or refund and called customer support and they told me that the plumber said I was offered by him for 14 feet of aluminum pipe. huh? We concur that we needed to replace 2-4 inches. I told the manager that it's up to him to do the right thing based on the unprofessionalism. They lost my business to another company who gladly took care of this problem for the cost, although I will not ask again to get a refund. Oh, and they utilized the clamp instrument. Stay away from this company, there are many plumbing firms out there which don't require $ 140 fee and a $65 dispatch fee. They are a complete rip off. You failed! .

Simply stated this operation is a hot mess. Not certain the pipes techs are I scheduled an appointment and they gave a two hour time window. Approximately 30 minutes prior to the conclusion of the window somebody called and stated techs were running late. Two hours later and several conversations with phone center reps who seemingly had no way of contacting the real techs in the field. My schedule changed about to be home.

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