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UpCo Lock Safe Service file cabinet

UpCo Lock & Safe Service

5 stars rating
Opening Hours:
Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: Closed

UpCo Lock & Safe Service

UpCo is here to help with your requirements if upfront pricing and quality function are important for you. We pride ourselves in providing the very best locksmith services. Call for a free estimate!

UPCO Lock and Safe Service was founded in 1967. Through these years at the District, UPCO has always strived to give its clients the very best service possible, at very reasonable prices. We also do our very best to solve every telephone immediately and professionally, and take pride in our customer service.


My first stop was Authentic Worth on 17th, because they're educated and I thought they might suggest a fantastic locksmith. I might have only used Yelp, Angie's List, or Google, but I needed a experienced referral. Do not despise me, but I often think five-star testimonials by themselves may be untrustworthy (although the low testimonials can tell you a lot...). Anyhow, they suggested that this place, and I called.
Okay, so now that charge went from"not just economical" to"bargain."
The first piece of good news was that he wanted to come that afternoon. Seriously. However, I had to really go out that evening, so that wouldn't work, and besides, I was pretty certain the crucial thieves had no idea (yet) where I dwelt. They'd need to see me go home and I didn't go home on Friday once they hit my workplace. So I made an appointment for first thing Monday morning and felt temporarily fine. He proceeded on his way, and showed up as scheduled, two locks that were re-keyed better than brand new.
That plus the reasonable bill (not just inexpensive, but maybe not a ripoff and no rush fee) would have been enough to get a fantastic review, but what happened next is why I'm going to write three reviews: here, on Google, also on Facebook. I forgot to have him re-key the rear door lock and screwed up. D'oh! How can I forget? So I texted him and asked him to return. I totally expected to pay a different fee. But he came back out free of charge. I repeat. He. Came. Back. Out. For. Free.
After a theft in my workplace, I feared that they would somehow figure out that went to this house. I am probably being paranoid because my home address was not anywhere close to the thieves' activity, but whatever.

Best notch support! Marcelo helped me onto a lock that was wonky and even arrived to work on his day off, knowing I was on a time crunch. That's customer support!

I needed a key duplicated - I tried it in the kiosk in Safeway but it said I had a key that was special and they could not do it. I moved there and discovered Upco on Yelp. I found street parking, walked up, and in a few moments my key had been duplicated by them. The cost tag? $3! Excellent service, excellent price. I will come back for any other locksmith services and any vital duplication.

So happy with this company. On Saturday, my lock quit working and I was unable to lock my door. UPCO was predicted by me at around 1:30 PM. They said they would call me before 5. At about 4:45 I was called by the gentleman. He was on his way. Got here; fixed my lock and has been done in about twenty minutes. He was very courteous and efficient. I'd recommend these people.

Locked out of my apartment since they're in my neighborhood, and called UpCo. The technician (Marcello) arrived within 20 minutes (sooner than the estimated window they gave me through telephone ) and was incredibly friendly and helpful. I was thankful that he assessed my ID to make it my apartment before letting me . I intend on going in next week to have a couple more spares made... love the service and professionalism.

I've called UPCO twice and have been pleased with the quality of their job and their professionalism. It is always a pleasure to talk when I call in to Joanie. I had just moved into my condo and had to get my locks rekeyed. The very same day, joanie delivered two professionals outside. They were courteous and productive. They rekeyed the lock and cut at a control key.
I decided I needed to put in an additional security deadbolt. I purchased an interior-only deadbolt and, following my experience that was excellent , obviously called UPCO back to put in it. Joanie sent out two guys . They were again very courteous and productive. They did a gorgeous job installing the lock and the wood shavings swept up ! I was impressed. I had a guest from out of town when they came who remarked about what.
The rates are fair and they accept charge card. I will be sure to call them in the future for whatever and couldn't be happier with the support they have provided I might want.

Fantastic support and professionalism. Quality work at a good cost. Trustworthy. Highly recommend.

Marcello is wonderful to work with, clean and great service. Since they were not latching he had to correct several of my doors. He also did our door lock and keys earlier, never had an issue after that. Highly recommend them.

I had positive experiences and have utilized UpCo both times. Marcelo is responsive to texts and calls, and he explains everything very clearly when providing the quotation. He is fair and trustworthy and arrives on time; I'd brought him out to substitute two locks, and he pointed out one of the locks was fine but needed some lubrication, which saved me a lot of cash. I recommend UpCo!

Professional, upfront about costs, and decided to get the work done correctly. Couldn't recommend this place.

My key broke in my doorknob. I got UpCo and a couple of quotes were the very transparent about the price and did not try to upsell me. They stated if not, can replace the knob for an additional $30 and they would be able to eliminate the broken key. When they arrived, they could eliminate the key, but stated that the pins within the lock was worn down and -- while they might have changed the entire lock and charged me a lot longer -- they just rekeyed the lock and gave me 2 new keys for only $10 more. The locksmith even told me that it was a lock and it had been worth it to maintain it. Another company told me that the lock was older and locks must be replaced so as to attempt and charge me more. Thanks UpCo to your honesty and professionalism!

I've been having a good experience with the provider. Put in a wise lock and recently needed to have my lock in the previous owner changed. The price was reasonable and marcelo gave me the estimate by taking a look at the pictures, I got a reduction and used a yelp promo. We scheduled a trip and everything was done Marcelo explained everything he was doing was friendly and very nice and assessed that the lock functioned smoothly. Additionally, I ordered a new key for my old mortise lock in this company ( the cost sounded fair too ) and awaiting to have it done. I'm pleased and would recommend this company if you're having trouble with your lock DC

Should you require a locksmith, cannot recommend UpCo highly enough. Professional and responsive in start to finish. They were able to re-key me down from seven (7!) House keys to one. Replaced deadbolts to a thumb turn. And swapped out a door handle.

I found I'd forgotten my keys and arrived home late one night. This was the night before a vacation and I wouldn't be able to get into my office. UpCo was able to meet me and open my door to get me at midnight! The locksmith that helped me was enlightening and friendly. He was quite helpful. Thank you so much for your help.

Once I got called Upco locked out of my apartment. They were courteous, professional and responsive. The tech who came tried difficult to incur the least quantity of cost to get me in to my place. Eventually, my lock needed to be replaced after exhausting all possibilities. However it was the best case situation and it was only marginally more than when he was able to get in my old lock. Highly recommend UpCo Lock & Safe!!!

Outstanding and reliable. Marcelo spoke with me by phone at least twice about the alternatives for my locks that were old to offer an exact quote. He worked to locate the alternative and came on time the day. Super service!

I stupidly locked myself from UPCO saved the day and my condominium unit! Marcello was at my place at less than 20minutes and I called and finished the job in even a shorter amount of time! I certainly have saved their amount for the future. Fast, friendly and professional! Thanks so much!!

Greatest locksmiths. Punctual courteous, honest, my experience couldn't have been better. The lock works superbly . I will recommend to everybody!

You never need to use a locksmith but when you do you need to consider UPCO. My partner and could not open the door and I came home. It seemed that the deadbolt has been broken. We called UPCO and they had been at our location within the hour. The locksmith who arrived was professional and courteous and employed his breadth of experience to determine that it was actually and he eliminated it.
We later bought a new deal and deadbolt, and installed it, but then noticed that the door wouldn't close and lock. We were called by UPCO and the locksmith reacted within the hour. He used a lot of elbow grease and a document to expand the opening in which the latch catches. We've got a practical door thanks to UPCO!

Thank God for their 24/7 emergency service and UpCo. I am a DC resident who recently locked himself. . .with this puppy inside! After a couple of moments of hysterics, I googled locksmiths. The first to react, although upCo was my call. I was instantly given a tech could be there in a half an hour to the promise along with a price. He's here after only 20 minutes. He was cordial, calm and professional. He got me in and charged me quoted. Fantastic service and reasonable. . .considering the Option! Highly recommend!

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