We provide automotive and residential locksmith services to Vienna, and we get it done with quick and friendly service. Our locally owned business is here for you whenever you have damaged a lock, or once you've locked yourself out of your house or automobile, when you want locks changed. We've been in the business for a while now, and we have learned the way to do good work, you have to put your customers first, and that's precisely what we do every time the phone rings.
We've been providing friendly and reliable service to the Vienna people who want us, since we started. If you are locked out of car or your house, or you have damaged a lock we're here for you!
Comments
Excellent not too expensive and service. Would recommend and will use again if desired!
Following a phone call to supervisor or his partner, he abandoned without charging us the charge but was obviously annoyed at what I feel was a set of expectations. I wouldn't call them and you should not either.
As soon as I stopped him and asked for that information he wasn't quoted and polite. When I said due to the growth in estimate he became frustrated we weren't likely to move forward and started threatening us with a service call fee nobody had said up to there.
While the call and conversation was fine, the procedure continued to get worse after that. On the phone I was quoted one cost which we had been comfortable with we agreed to schedule a technician.
He was very blunt and not cordial, After the technician arrived. He walked straight in and started asking questions about particulars without explaining anything. He started work on a few of our doorways without outlining cost the work, or timeline.
I was told to have an image because the lock would have letter and numbers indicating what kind of key to order of every lock that had a key. The letters and numbers were small, that my phone had trouble getting a very clear picture. I called back and said, please send somebody out because I didn't wish to send photos because it was hard to find a clear picture, and that I had around 15 keys created - AND not the cabinets were the same.
We have a few different kinds of file cabinets and did not have a key to lock their stuff at their cube. We had some new keys created and one cabinet needed an lock system replaced because it was lost.
We had the 15 keys and Ben came out to make sure the keys worked. I ended up needing another key made a few days but he stated it would cost $90 for him to come back out to our workplace once I texted Ben about the key. I ended up finding another cabinet which"needed" a key, therefore $45/key + $45/key = 90. The price seems way over priced, but the one key is needed by me, therefore. . .yeah.
At $45/key, this was very expensive, although I was interested in acquiring two keys created for every lock! I advised the locksmith I would prefer someone come out to our office to an in-person quotation, though they told me the price tag, because the cabinets did not have or who manufactured them. I wanted someone to look at the locks and be sure they can make the keysthey didn't do the job.
In general, good service and quick response time.
I came out to examine the cabinets and worked. He then asked for paper and pencil, took a few photos and looked at a few file cabinets. I was wondering why he didn't have something to write the information down with, because he knew it was more than a few cabinets. Another thing I noticed was that he took a telephone while we walked around the workplace. It was clearly a call inquiring so I'm imagining his number is also the number? We had people and also taking the telephone seemed unprofessional.
LockBusters had a response time when I asked for my job office about their solutions.
House, who dis? Coming with the re-key in clutch on the vintage knob and deadbolt of the front door, lockBusters! Everyone kept in close contact concerning timing/arrival, and also the job seemed like it was easy. I'm really grateful to Ronnie, keeping us informed, and Ben for your job. We'd highly recommend the team.
This locksmith gave immediate attention to an issue. Would highly recommend.
LockBusters is good! Tony came out to me in the afternoon and managed to reduce a new vehicle key in 30 min to me so that I managed to make my flight. Highly recommend Tony and this company! Thank you!!!
I highly recommend Ronnie for whatever lock issue you have!
After he came, he arrived in and grabbed the tools, discovered it's much easier to open my lock. Rather although he could have charged me the quote he charged me less. What an honest man! It is rare to find.
Quickly, he opened my door and what a relief!
Had a situation using a lock in my condo and panicked since my work notebook was in that room and I want to go on a business trip on Monday. Called obtained and Ronnie a quote and made appointment. Ronnie was postponed by customer but he called me to make sure he's coming to open my door. At that point, I truly don't care he will be as long as he will come. But Ronnie informed me when he came and is quite professional, called me when he was on the way.
If you become locked out and want assistance, I recommend Lockbusters.
Yelpers were on point about this local business: great customer service, reasonable rates, and the job has been completed with no hassles.
Since I had the lock I predicted Lockbusters yesterday. I needed to move out ASAP and lost the keys. I was set up with David who was able to accommodate me and come remove the lock that same day. He came to the unit on time and ready. My boyfriend told me that David attempted to take out the lock in ways that would be cost effective for me personally. He managed to take the lock off immediately with no harms to the storage device door and managed to stay with the originial estimate of $125.
My spouse locked herself from her car on a rainy day and not at home. Lockbusters could not assist me fast but the man who answered the telephone voluntarily gave me the number of a rival he thought could help me. They did. Thanks for being good people
Ben was knowledgable and prompt, talking us and explaining everything he was doing. An experience with a capable, very expert professional.
3. Went the extra mile in effort and time to solve challenges
2. Followed through with their quoted price
Tony and lockBusters Ron went over and beyond to get the job done, such as:
Volkswagens (German automobiles in general) are challenging and expensive to service, particularly in a all key missing situation. LockBusters is a portable team that will cut keys and perform direct key reprogramming onsite, beating all of the challenges with Engine Control Unit (ECU) and immobilizer (integrated in Instrument Cluster).
1. Competitive pricing
Random but significant to me was kind and gentle to our dog that is very older. This was the sweetest thing. He allow her investigate all of his tools and bags and pet her during his period replacing the lock. The process was quite fascinating to her and he had been tolerant of her need. My biased advice - THEY ARE DOG PEOPLE!
LockBusters was perfect - arrived right on time, given service that is courteous, and above all, got our stubborn lock replaced. Prices were honest and upfront and I wasn't charged until after the lock was replaced and I had been 100% happy. Our lock had to be drilled out and replaced; he arrived prepared with what he needed for your job, and it did not phase our locksmith, Ben. I had been provided with a lot of flexible choices for days to meet themso my schedule was worked around by that it. I will absolutely call them again if we have a problem with another lock and recommend without hesitation.
1) David supplied me with a quote based on the overall advice I gave him yet after coming on website, he said I could opt for a less costly method since the guards in question were in good shape. I appreciate he n't looked for the upsell but rather what was best for your situation.
I contacted Lockbusters to get a quote via Yelp and heard back within the day. I gave them a call and David was able to come out the same day. Most might think a locksmith support is straightforward but here is why they were worthy of 5 stars:
I won't be relying on anybody else if I need a locksmith .
I was driving down from Reston into the house and was dealt on the other with a punch of a closed street on one access point and a car crash. So 15min bordered within an hour. David arrived that he supplied however he was clearly there prior to me. He did not become angry and ensured he would be there even though I'd be around 10 min.
Had a great experience with Ben. Fast and professional. Fixed two locks and had the cost between the three locksmiths I called.
I just bought a home and wanted everything to be re-keyed, but I had no idea what was a fantastic deal vs. Bad deal. So I used yelp naturally! I asked for quotations and these men responded within the hour. They came out on a Sunday so as to not allow me miss any job and organized with me. David, who arrived to perform the job was quick and quite competant. He explained to me what some of the doors were the way they were with this garage. He adhered to it and gave a estimate to me. I enjoy that there were not any surprises. Except fast curteous and easy to utilize these men were.
Thanks and I feel secure knowing I'm the only one with keys for my house!
Quick and courteous. Weather meant we needed to reschedule our appointment, and they were very communicative and easy to work with in this respect, texting and offering different times for us to pick from.
Locksmith himself was exceptionally capable, and worked very hard to make sure we had just what we wanted. We felt very comfortable shifting our locks and having him in our house.
I absolutely suggest this business based on our expertise, and desire them well- it is nice to see such a quality service at a price that is sensible.
I love David's support, he understood how to rekey the door lock and provided copy of keys in a few minutes! The price was very reasonable. I strongly recommend their services!
I needed a locksmith near my area to be able to unlock my door out to get a water heater. The previous owner did not give a key for the cupboard when he moved out to me.
Instead of building a brand new key we decided to have a brand new hitter (just made sense for our loved ones ) and he walked us through the options, provided to give us a temporary lock if we chose an alternative that he did not have on him, then if we had a negative (holes in our door weren't being coated correctly) he made sure we could speak through several options to solve the issue. He was very quite fair considering how long it took to drive reinstall and uninstall a lock, into our house. Overall a great experience the same day, if you require someone.
I dropped my keys and using a little one at home we knew we had to find ASAP. Our lock manufacturer is out of rare and business. They offered to make a secret for all of us on the place. He asked if I had been locked out of my residence. I said no, which he could come. He said between 6 and 5, and called at 5 pm to the place to tell me he had been on his way.
I fought finding a locksmith to repair my door lock. Not because there was not any available, but because nearly all of them tried to rip off me. Due to my lock it required me to substitute the entire thing and was hard to repair. At least that's what I heard locksmith I've contacted before I predicted that company.
As soon as I called Lockbusters I spoke with David, and he stated he would attempt to fix it rather than charge me couldn't figure it out. (Along those lines) Anyhow, he worked in my lock for about a hour or 2 and eventually fixed it. Before committing to resolve the lock and his decision with attempting to figure out how to repair 26, I was astonished. This company has attained a permanent customer.
I highly recommend this company.
To let me state that this is a real locksmith and not one of those scamsters. .
Tha is David!!!
David that the co-owner was quite considerate and came to my flat in 30 mins. I had been locked out of my flat in Fairfax VA and he had been there that the quickest..also he's the most reasonable from this lot and the best. .
Highly recommend him to anyone who wants emergency services particularly. .