Via a rigorous policy driven franchise program, business growth has been produced by our reputable teams of professionals possible since the beginning of Valley Key Connection. As part of that team each entity must maintain these policies down to every detail. Our technicians use the most up-to-date and most advanced equipment in the market in regards to commercial, automotive and residential services. Our dispatchers are trained for reaction and confusion, this is made possible due to the franchise system which Valley Key Connection is based on. Each franchise is individually owned and is operated within its service region! This means that by choosing a team of our specialists locally (if applicable), then you'll be receiving service from one of our reputable, local groups of locksmiths and dispatchers! Contact us now and experience first hand our experts are known for setting business standards throughout the regional valley area.
Comments
Was very happy with how quick the response was, the service and the cost they provided. Got it all done within a day and was the cost. Stayed in communication know when he would be returning. The technician was very considerate, helpful and even called a few days to ensure everything worked properly. Will keep their number if we are in need of a locksmith.
Finally, they took good care of this refund, I respect that, but everything else wasn't a favorable experience from my perspective.
I had a fantastic experience where nearly moment they responded very fast and came out. Unfortunately weeks of missed deadlines and broken promises followed up that. They were not able to get the key of being promised it is in route as I went through over a month . All were never able to get the key that I had detailed out with them in my email.
There was communication that is uncertain and it took days to sometimes over a week long to find a reaction. You will find different people and instances where my forecasts were dodged.
As my previous review on this business, their refund has been upheld by them for the products/services that they were not able to fulfill.
Nick immediately figured out the problem with our beautifully lock, and came over within an hour of calling. He had been upfront with pricing, and the lock was repaired in under 30 minutes. Great customer service We'll surely use Valley Key Connection again.
Terrible terrible business! Don't recommend! Gave a time it had been changed four times without notifying me! I had been sitting 14, if I had not checked back with company. Tech shows since I have Schlage licks rather than rapid set, than I had been quoted, and I'm then told a very different cost! How about asking me ahead of time, not shifting the price on me technician arrives at nearly 6:00 pm! From quoted a lock that was $15 a lock price went! No thanks - not a good way!