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KeyLogic Locksmith key replacement and duplication

KeyLogic Locksmith

5 stars rating
Opening Hours:
Monday: 07:00-19:00
Tuesday: 07:00-19:00
Wednesday: 07:00-19:00
Thursday: 07:00-19:00
Friday: 07:00-19:00
Saturday: 07:00-19:00
Sunday: Closed

KeyLogic Locksmith

KeyLogic Locksmith Supplies local locksmith services in Durham, Raleigh and Chapel Hill. With services in Garner, Cary, Apex, Knightdale and Wake Forest. Sub-contractors are not hired by us and also make it our priority to exceed our customers' expectations of service quality, and value, and feel that obtaining this goal will continue to grow our organization. With over 10 decades of expertise KeyLogic is the locksmith. Whether you need service for your Home, Auto or Office, simply call KeyLogic Locksmith!

Comments

Just called about getting a key that was smart to see replaced. Service was very friendly, and the quoted price was substantially lower than anybody else I called (by $125 dollars) and they had the secret I had available without ordering. I had been lucky enough to have my first key start functioning while on the phone, but if you need a replacement start here.

Dan was that the locksmith I called after 5 others were too busy. He solved my problem in less time than it took to predict the 5 and was super nice as well and came out. I'm keeping his number and telling everyone to use him!

I really don't recall the name of the fellow but he did a quick and fantastic job substituting two deadbolts and realigning a hit plate. He also rekeyed the deadbolts that are new to match the existing house key. He was friendly, and very professional. The job has been priced fairly. Overall a fantastic experience.

Awesome experience! Call KeyLogic, if you need a locksmith and trust that you are in good hands Thanks Dan!
Dan is professional, knowledgeable and amazing! I bought a late model used car that came with 1 key. I received another key however, the dealership needed a great deal of money to program the keys. Dan was active and prepared to come out to my work on Monday to take care of my keys, but I'm not too individual, so he had been prepared to meet me half-way - right away.
Dan carries the perfect tools for the job that is right. He managed to cut on on the new key and reprogram them both in 10 minutes. He quoted a price over the telephone, so I understood what I had been paying for and what I paid.
One thing that genuinely and really impressed me - Dan was not keen to generate a promise he could not keep. He let me know that there was a possibility the new key may not work.

I hope they see that the quantity of money they didn't repay me is a whole lot less than the amount they will lose from future enterprise. I won't ever use this service again and I trust you will take you're business elsewhere.
Update: after posting this review, I was contacted by the owner and rectified the situation. He made duplicates drove himself out, and supplied a complete refund. He was professional regarding the situation and was honest. It's all understandable for a small business owner and all these are just hiccups you need to go through.
I'm pretty patient but regrettably this was among the worst experiences I have ever had. I was inconvenienced 3 occasions.
2. With the re-key I had a mail box essential. All 3 copies didn't do the job. I called back describing this and was advised I would need to attract the keys to a hardware store to have them corrected myself. I was told I have to pay money to fix their error. I would prefer the duplicates to function in the first location.
3. With the duplicate error they offered to repay that part of the cost. I begrudgingly accepted and the guy said he'd need to call me back to get my card information to process the refund. That call never came. I never got a refund.
1. After being on hold for more than 15 minutes, I scheduled a re-key of my brand new home for later that day (Monday 4-6pm). It was after 6:30pm I got a call saying they could not make it and I have to reschedule. I knew but would have preferred a previous call. I had to get off work early and now have to change my work schedule again for the following moment.

To say Dan was amazing is an understatement! Not only did the secret not get the job done after paying $300 to Southern States Subaru to get a replacement secret while visiting Raleigh out of town after dropping mine, since they closed but I had been left stranded. I contacted, after being left out in the rain by the merchant, running out of choices. Thankfully KeyLogic was advocated by him. Dan is undoubtedly the most compassionate, professional and smart small business owner that I have EVER experienced. Dan saved the day, Following the trader was completely stumped on getting the new key programmed. It only took him and that I had been on my way. I cannot thank him enough for turning a scenario . I cannot say enough great things about himI am thankful.

I contacted locksmiths and many traders and needed a replacement car key.
The customer support was excellent from begin to finish; my questions were answered thoroughly and without hesitation. Their unit was at my place soon thereafter, after agreeing to buying the key and I had the vehicle key in my hands the same-day. I'm very satisfied with high quality and price of merchandise. I would highly recommend.

As a followup We were contacted by the president of KeyLogic Locksmith. He had become aware of our dissatisfaction. He offered to use us to create the situation right.
And sure enough he did... he worked with us to solve the situation to our satisfaction.
This is a company where the owner is vested in the organization. High marks for his ethics - that does not happen frequently (at least in my experience) and is certainly a person I WOULD work .

I called a bunch of locksmith with more star rating and a lot of them do not make car keys for models after 2010. Then I known as Dan and searched on Google. I immediately realized he was a specialist based on the responses he provided to my questions. He arrived to produce the new key and has a mobile service.
I enjoyed speaking with Dan while he made and programed the automobile key that was new. I gave him a 5-sar according to his support, knowledge, quality of work and the affordable cost. I paid $125 on the new automobile key. - You may pay in a dealer ship and may not get as good a friendly customer support like Dan's.

Dan has been great! Customer service oriented business. I had been dissatisfied with my service and he made certain to make matters right. I will suggest to friends and family!!

Highly recommend. My car key was not turning and I thought it was the cylinder. I had been prepared to pay nearly $300 to replace it, but when Dan came and looked in the secret he understood right away something was off about the way the key had been cut and it was not my ignition cylinder at all. Of programming my pretty worn locks out, after about 30 minutes he was able to cut at out a new secret that turns just like butter. The best part and oh, he saved me $200. Thanks again Dan!

Gave them a telephone, and I needed to have 4 locks re-keyed. Much to my surprise, Dan told me he could come to the home in roughly 1 1/2 hours. He arrived, assessed the project, started work, and was finished in about half an hour. The cost was quite reasonable. I would not be afraid to use their service.

Purchased a residence and requested a re-key and they had been available that afternoon. Reasonable charges for the tech, and your occupation was courteous enough to phone asking if he could begin the job. As he required the cores back into the truck to your 14, clean work. Everything worked smoothly and I'd recommend them to anybody looking for work.

After an early morning jog, locked myself out of this house this morning. KeyLogic was the very first to answer my telephone 7:40am and was at my house over 30 minutes (near downtown Cary), though they offered me 45. I didn't catch the title of this man however, he had been friendly, professional, fast, and didn't damage my brand-new lock. What more could you want? Because it had been earlier than 8am it was a level $100. Cheaper than breaking up a window! I will definitely call these guys again.

I was in a hurry to go catch the bus to go to get my medication from the doctor & what did I do exit with no keys. Just like I do, I had locked the lock that was bottom. All keys were at the house. I predicted Key Logic. They helped me out & I was got by them in my home. Dan was friendly & very polite, Thank you so much for your help Dan!!!

Lost crucial Ford f 150 they came out did a great job in less than 15 min considerate what more can I request for!!!!! Title was David!!!!

Forgot my house key at a buddy's house on Saturday night. Regrettably, I didn't have many options aside from breaking up a window as quite a long way lives away. We thought we had been from the woods we found out afterwards that the deadbolt would lock from the interior, but from the outside, my key would not work for some reason. He came back free of charge, again within 10 minutes, and had the key working in no time. He insisted that it was not necessary, when I insisted I at least give him a few bucks for his trouble. Fantastic support! If I have some other lock related issues, I'll make certain to give them a call understanding that they'll sort out it fast!

BBB information

Accreditation
Accredited Since: 18-Sep-2014
Years in Business: 6 years
Rating
A+
Contact information
Fax
(919) 8335743
Address
8311 Brier Creek Pkwy STE 105 # 315
Reviews:
0
Star rating:
Alternative business name:
Business incorporated:
20-Aug-2013
Business management:
Business started:
01-Aug-2013
Business started locally:
Complaints:
0
Number of employees:
1
File Opened:
09-Sep-2014
Type of entity:
Limited Liability Company (LLC)
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