Arlan Plumbing & Rooter

Thank you, ARLAN Plumbing!
I would recommend them to anybody in need of a plumber.
ARLAN pipes are with. They were honest and professional. They've done little work and work at my house.

Mark came to fixed the water heater vent last week that was considered a security threat from the gas firm when they did the review. There's not any price to peace of mind and knowing that these men are reliable, fair, and quite professional. He did a great job fixing it!
Highly recommend!
8/30 Toilet wouldn't flush and was backing up and that I called Arlan pipes and spoke with David. He was able to accommodate my request and was in my own place in one hour. Because they were just here few weeks ago, the support fee was waived by him. Its business like this who are value integrity and customer service oriented instead of just earning profits. Thank enjoy it!

Mark is awesome!
We had a weird noise coming out of the pipes and we could not figure out why. We predicted Arlan and diagnosed the issue and Mark showed up on time. Figuring out that the water heater circulator was wrongly set to always on and blew the fuse. The tapping resolved.
My experience here is that this really is a business with integrity. They'll be my go to for plumbing needs.
As a added bonus he noticed that my water heater was not secured so that he help fasten down it.
Because it was a simple repair that he waived the house call charge ($89) for us. He formerly worked at roto rooter and stated it would not be possible with them Arlan is a family business and they are interested in being fair if they still will need to produce a living.

My line was clogged and I literally couldn't utilize nothing. I predicted to"Arlan plumbing" and they shipped me Edwardo in under an hour!!! In 7:30PM!!! Edwardo was professional and super nice and he fixed the matter straight away. I had very good experience from Edwardo!! and from these company Thank you very much for your help. 5++++
Super, professional

Thank Mark and you Roman for work that is honest, the great customer service and great prices. You guys have not only fixed than once at my place but even my parents home also.
You guys rock!

This is actually the second time. Edward was very knowledgeable. He caught a second problem and managed to take care of that after the fix for the call. The price was reasonable as well for the work that needed to be carried out.

How do you believe that its somebody is waiting to get there.
Giving them the benefit to react but they did not give me that courtesy.
Roman told me that he would have Mark come out the night between 6:30pm and 7:30pm. He said that Mark would phone me and let me know more about the time he would arrive the nearer it got. I waited and postponed other arrangements to be there to let Mark in.
I'm a business person myself and know exactly what it takes and price to get customers for my company, why would they dismiss my job like they did.
I asked nicely to what occured that night, before my grievance beamed elsewhere.
Companies aren't normally contacted by me saying my dissatisfaction, but what occurred that night was inexcusable.
Mark their tech requested that I call you to setup an appointment and came out to my location on 9-21-19 to give me a quote on some work to be performed, which I did. I called after he left and I left a message.
They must have.
I never got a call , so I called again and left another message since I need to get the job done, but no call was returned. So I talked with Roman and named the 24hr number.
I never got a call and no one ever showed up.

Mark out of Arlan Plumbing did a wonderful job fixing our valve. He replaced installed the fill valve & also the supply line, water valve that we purchased. He explained what went wrong and showed us that parts had issues. Great job overall! Thank you .

Price: 4.5/5. I believe it is on the pricier side, but I think it was fair due to the quality of merchandise and the service. During installation a valve brokethere was a flooding some drama, however they fixed that on top of installing a new water heater all. When a company doesn't try to nickel and dime I really like. As I mentioned previously, they have ethics and love when it comes to their job and the firm. They said they'd come out to fix the pilot on the third or second season and gave us a warranty. They also taught us how to work the water heater and educated us completely.
Setup: 4.5/5 they'd sometimes under estimate the quantity of time it would take to finish something. I am not positive whether they like joking around with each other however they said ~ he'll only be here for about 20 more minutes and that he ended up being there for 4.5 more hours. I don't care how long it takes, but ... Just work on enhancing time estimate.
Last thoughts: I'd recommend them, I felt protected and protected . I trust them. I speak up and all of that stuff, convey precisely what you'd like and would maintain it 100. I felt like I treated me with equal esteem for my husband - major enormous bonus points make me can not tell you exactly how many"men" I have needed to chew out and place into place and allow them to know who's boss. Yeah, I simply won't tolerate guys who I contacted and hired to speak down to me and speak up to my own husband. Hahahaha that's something I will bust down them treating me as a poor thing and if there's any sort of hi boss crap going on for my husband.
5/5 stars. This is actually the first time a builder picks up their phonetexts, communicates, and confirms in a prompt manner 95% of their time. I appreciate if they do this, it is uncommon, and in my book this sounds as reliable and trustworthy.
60 percent of the time they'd show up half an hour to an hour and a half past the time they said. They gave lots of motives for why it is a simple solution learn provide yourself a thirty minute to an hour and how to gauge time. 1 thing I don't like is they would say they'd show up with a Starbucks cup although that they were due to x, y, and z. . Ok, again, I do not care if you went to Starbucks, lunch, and I encourage breaks and that I know that you're busy and it becomes hectic and there are multiple clients etc.. But do not tell me two when you meant 3:30. The times it was refreshingly surprising. Additionally shocking that one of the chief field managers was in the army and would be late, I actually have friends who were on the elite Navy Seals 6 team, the ones who caught bin laden, among other amazing veterans and that I regularly raising consciousness on experienced issues, they are some of the most outstanding prompt timely people I know, therefore I'd not share the entire I was in the army thing unless your timeliness fits the bill, tbh (no detail too small). When I gave them the review in person they received it nicely, but reacted with something like"I won't argue with you since that's poor customer support"... Ok, knowing what about hey sorry to be late, thank you so much for pointing out that, we'd really like to elevate the experience for everybody. . I know not everybody takes criticism well, but to anyone reading this only know when someone goes out of the way to point out that, it is not a personal attack. . In simpler terms, in case you had a snot hanging off your face, would not you need someone to tell you (in private / discreetly) so you could fix it? I'd thankful although somewhat embarrassed for telling me to that person. I digress.
On the employees as professionals with ethics: 5/5 I think they understood anything and their trade they weren't sure when their boss was contacted by them to 100%. They have respect and integrity for the firm and their job. I felt secure, they were incredibly hygienic and always put on shoe protectors even though that wasn't really needed by our tile flooring, but I really appreciate those small bits. Before installing our new water heater they disinfected the area. Anytime they needed the most tiny touch to best the job they would go out and gather the materials.

Talk about Rescue the day!! And I knew instantly I had help. I am good at many things and pipes is not one of them.
Called Roman frantically because I tried to YouTube how to do it, water was I had and candy Mark arrived by AGAIN, and fixed it.
Highly recommend!!!!
Mark clarified the parts I had to purchase, came by to assist with a leaky toilet sink and billed anything.
Not only was incredibly beneficial, although he patient. Customer service was astounding and he got the job done in 10 minuets.

Professional. Fast. Honest and efficient. Price quote. What more can I say?
He will be tagged by me for my future home plumbing jobs again and I called us for two jobs and I highly recommend.

Mark was very clean instantaneous, professional, and very efficient. In addition, he took time to show us the way to manage similar problems in the long run; since we have young kids in the home, this is extremely valuable to us.
I wish we could give higher than 5 stars to this company something, but thats the greatest. Take advantage of these guys once and you won't ever call anyone for plumbing problems. I wish I could find other companies with this amount of professionalism and trustworthiness.
Everyone we've struck with this company was fair. When we had issues with our own water heater, Mark showed us the way to resolve them and quite cheaply... Its been the same experience with Vladimir.
Thank Vladimir and you Mark for rescuing us ! Vladimir has been our go-to guy for plumbing problems for going on 20 years... Lately we met his colleague Mark and he came to help us out on extremely short notice.

I would suggest Arlan Plumbing if you're in the Hills area. The men responded to my phone and were useful in not fixing the problem but also the way to address it. I will not be afraid to phone them again.

I could not be more happy with my decision to employ Arlan pipes install and to replace new shower and bathtub valves in my master bathroom as part of a remodel. Mark finished the task in a timely and professional fashion, but he had been clean and very neat. He went out of the way to explain things. He took the time when coming in and out of my home to cover his own shoes. In general, he did an excellent job! I would definitely use Arlan pipes for plumbing requirements.

Appreciate his client solutions. He made himself accessible throughout the process. We have and will continue to use his services.
Roman did an amazing job in Calabasas at our home. He repaired a pool tube that was rusted and corded. He was a fantastic aid in educating the board of supervisors as well as our department.

We had, what we thought was a leak, and happened to be heading out of town as it was found. Not wanting potentially disturb our system and to leave a faucet that I phoned Arlan Plumbing in hopes of them having the ability to come out the exact same day. I had tried a few plumbers and each was not able to come out till the next week. Did they come out however they also fixed the issue! It was be a leaky pipe which not allowed the dishwasher and sink to drain. Mark was besides being friendly and, the plumber, he was also efficient and managed to identify the issue quickly to solve it. He didn't leave any trace of a plumber with been there disconnecting piping everywhere and was also very clean. Thanks, Mark and Arlan Plumbing. We'll make certain to use you!

He had been such a fantastic serviceman and very knowledgeable! In addition, the price for your job was fair. I will use them and lucked out
I had a leak on my expansion tank above my own water heater the friday night before Christmas. I looked on yelp and called plumbers and got no answer from all them. When I called Arlan Plumbing they picked up right away and said they would try to find someone out. Sure Mark arrived and he was great. He place a temporary fix on the leak and said he would be back in the morning with a tank. AS promisedhe arrived the following morning and substituted the tank.

Very straight forward service, they eliminated and replaced my bathroom. . The bathroom was also hauled off by them. . Couldn't ask for more. The Tech name was Mark and he had been very considerate.

Just need to say a BIG thank you! They saved my house from water damage that was severe. They were knowledgeable and beneficial. I phoned them and within minutes they arrived to my residence. Their prices are very affordable and I will continue to use them.

The Yelp testimonials were good so I eventually got through gave them another chance and made a new appointment. I had been promised an estimate rather than received one, although the first inspection went fine. Enough was enough after waiting a couple of days and I contacted a company .
My experience with Arlan was unsatisfactory. I scheduled an appointment and no one showed up. I called to see if there was a problem and got hauled to their own voicemail - every time I called.
I am hoping my experience is unusual as well as the reviews are a reflection of the job.